Time Frame: We respectfully request that you book us for the same time frame as your photographer. Our timeline really needs to be identical to theirs to uphold quality standards. If you book us for 6 hours and your photographer for 8, it creates logistical problems for us and puts us at a bit of a disadvantage and having to play catch up all day. If you are unable to schedule us for the same time frame as your photographer, we cannot guarantee that the quality of your video will be equal to those videos displayed on our website.
Creative Control: In hiring Lighthouse as your videographer, you agree that we have 100% creative control in all editing processes and decision of what images/video are provided back to you. Video/Film provided back to you are not to be edited or altered by you in any way. We would love for you to share your images/video through social media, but please do not have additional filters or editing techniques applied.
Our Team: Lighthouse Wedding Films has a team of photographers and videographers. We ensure consistency and the highest quality product with our team across the board. In signing this contract, you agree that Lighthouse Wedding Films can provide you with any combination of our team members for your wedding day, and that you should not expect specific members of our team, unless agreed upon and written into the contract.
Food: Please feed us :) We eat for a couple of reasons...There isn't much to video while you and your guests are stuffing your faces. We normally try to eat at the same time as our wedding party, if possible, so as not to miss anything important from the wedding festivities.
Cancellation/Refund: In all the time we’ve been doing this, we have never had a time where we were unable to attend a wedding that we were supposed to be at. That being said, if for any reason we do not make it to your wedding, a 100% refund will be issued. If for any reason you should need to cancel, we will work with you the best we can. Deposits are non-refundable as we have reserved your date and likely turned down others in doing so. Your final balance is due two weeks prior to your wedding date.
Raw Footage: If you are hiring us to film your wedding, please understand that we approach the production of your wedding film from a documentary style process, meaning we do not provide raw footage or full ceremony footage, unless your wedding package includes those items in which case one camera will be dedicated to filming your entire ceremony.